Frequently Asked Questions

Everything you need to know about your Montevall gear and orders.

What is the typical shipping time for Montevall orders?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for athletes who need their gear sooner.

Do you offer a warranty on high-performance equipment?

Yes, all Montevall premium sports equipment comes with a 12-month manufacturer warranty covering defects in materials and craftsmanship.

What is your return policy for apparel and footwear?

We offer a 30-day return policy. Items must be in original, unworn condition with tags attached. Please note that for hygiene reasons, certain protective gear cannot be returned once opened.

How do I know which size to order?

Each product page features a detailed 'Size & Fit' guide. We recommend measuring your current gear or body dimensions and comparing them to our specific athletic-cut charts.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna or Afterpay.

Can I track my package in real-time?

Once your order ships, you will receive an email with a tracking number and a link to our live tracking portal to follow your gear every step of the way.